Enterprise Support You Can Rely On
Main Technical Support Department

Bold Data provides responsive, knowledgeable support to help keep your systems running smoothly. Whether you need assistance with an existing deployment, have a technical question, or require help coordinating service, our support team is here to assist during standard business hours.

How We Support You

Our support organization is staffed by experienced professionals who understand enterprise hardware, system integration, and manufacturing workflows. We work directly with you to diagnose issues, answer configuration questions, and guide next steps efficiently.

• Technical Assistance – Help with system operation, diagnostics, and troubleshooting
• Configuration & Integration Support – Guidance on deployed systems and supported configurations
• Service Coordination – Assistance with warranty, repair, and replacement processes
• Product & Order Inquiries – Support related to shipped systems and components

Contact Support

Support is available during normal business hours. Please have your system information or order details available when contacting us to help expedite service.

Email: click here
Phone: (800) 923-BOLD (2653) Ext. 8986
Fax: (510) 490-7981
Hours: 8:30am - 5:30pm PST M-F

Designed for Business-Critical Environments

Bold Data supports customers across data center, enterprise, and OEM environments. Our approach emphasizes clear communication, practical solutions, and accountability—so you can focus on your workloads while we help address support needs promptly and professionally.

Need Help Now?

For immediate assistance during business hours, contact our support team by phone. For non-urgent inquiries, email support and a representative will respond as quickly as possible.